The monitor doesn't work

What Should you do when the monitor doesn't work?

It could happen that the monitor isn't working properly. Restart the device by briefly removing the plug. Is the monitor still not working after the reboot? Please send us an email to or whatsapp to +31 30 227 06 51.

In order to help you as quickly and effectively as possible, we need the following information from you:

  1. A picture / video of the problem, 
  2. The time you are experiencing this problem,
  3. Name of your location,
  4. Which device is having troubles (in case you have more then 1 monitor)

Are you still left with questions after reading this article? Feel free to send us an e-mail to or call us on +31 302270651.

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